Customer Testimonials & Reviews

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Store ReviewsMany companies say they have great customer service and we know from our own experience that saying and doing can be two different things!

As online shoppers you want assurance that your questions or concerns will be addressed in a timely manner by a courteous professional. When you need help or answers, you will find our customer care specialists are happy to assist. That is why we have such a high volume of repeat business!

The testimonials shown here are real and unsolicited from our customers and corporate clients. We are very proud of our employees and their dedication to making your gift buying experience easy and enjoyable. It is one of the many qualities that differentiate us from other stores. So please, shop with confidence that the service you receive will be of the highest level!

Thank you all for taking the time to let us know how we're doing!

I just wanted to say Thank You, Thank You, Thank You for fulfilling this order so quickly. My mom came home from work yesterday & texted me before she even pulled in the driveway to tell me there was a big box on her porch. We couldn't believe it had arrived so soon. We are so excited to give it to the mom-to-be tomorrow. Again, thank you for the great customer service & follow thru.
Christa D. Ashkum, IL

Yes, the information is correct. I cannot thank you enough for resolving this problem so quickly. Your kindness and efficiency are much appreciated. It certainly reflects well on the company. Have a good week.
Cheryl L. Chadds Ford, PA

I received the party favors today. I love them, they are perfect! Thank you so much for contacting me personally and working with me to ensure the baby shower comes with wonderful remembrances. It is rare to get such wonderful customer service today. I am glad I discovered your website!
Anita L. Spencerport, NY

Yes, I love it Ė thanks so much! It looks great. I assume the diapers are hiding in there somewhere as well! Thanks very much and can you please email me a copy of my receipt as well? Thanks again for all of your attention to the detail and for spending a good deal of time working with me to get the perfect basket created for one of our employees. Iím sure she will love it.
Kim C. Pittsburgh, PA

I wanted to drop you a note to let you know that you really came through! My granddaughter was over the moon when she opened her parcel from "Santa". "Lambie" has not left her side since. Appreciate all that you did to ensure her Christmas was a smash!
Myrna B. Oakville, ON

Thank you for completing our order despite the product transition going on. The customer service is always outstanding, as are the gifts we send through you!
Calli L. Eau Claire, WI

I can't tell you how impressed and appreciative I am with your customer service and attention to the details. Certainly makes me want to recommend your website to friends and family. Hopefully I haven't made you crazy or confused things. Again, thank you for your wonderful products and excellent customer service!!
Zina B. Tarzana,CA

We have ordered from you several times before. Now our recipients do too! You have great service and quality, beautiful items. Thanks again for being a company I am happy to do business with.
Rhonda S. - Manalapan, NJ

Thank you so much! You guys are awesome! And I'm sure you can tell from my order history... Your product is amazing!
Janetmarie P. - Moorestown, NJ

PS - you should know that since we found your company we have ordered items from no other. Everyone loves the gifts when they receive them. Thank you.
Shannon - Jupiter, FL

Thank you so much! Your company is awesome! I will definitely order again! I love it that you are also located in the USA! Thank you again!
Kristina - Everett, WA

Thanks for the prompt reply. I really impressed with your professionalism. I will continue to do a business with you in future and will going to recommend others as well.
Mahmood - Calgary, AB

Thank you so much! You are amazing and great customer service. I will tell everyone about your website. My sister LOVED it and everyone at the party thought it was so adorable. Thanks again for getting it to me on time!
Penny - Meridian, MS

We get so much positive feedback from our employees regarding the gifts we send to them. I really appreciate the personal attention and helping us present a personal message to our employee. Keep up the good work! Thanks again!
Jessica M.- Plymouth MN

I just wanted to say how pleased I am with your service, I shopped on Sunday and it got there by Tuesday afternoon, I haven't seen it yet but I was told that itís Fabulous so Hats off to you and your team. Thanks!
Gale - Brooklyn, NY

Thank you so much for delivering on TIME! I absolutely love the adorable favors! I am so pleased and proud to hand out the favors tomorrow!!! You're the BEST!
Betty V. - Tampa, FL

Customer service above and beyond. I recently made a purchase for my sisterís baby shower. It was truly a unique gift. My sister received a number of duplicate gifts and everyone including my sister loved this gift. . I will be a repeat customer and I will recommend you to everyone I know as well! Thank you for a great experience!
Annie - Cherry Hill, NJ

LOVE Your Products! Not only is the quality perfect but the selection and the price are top notch! Your products are wonderful! We get nothing but compliments!
Lisa M. - Syracuse, NY

This has been either the 4-5 gift I have ordered from you recently. Must be something in the water I guess J. But I wanted to say that all of the recipients have been amazed at the quality of your product and I will continue to use you in the future.
Angelo R. - Fairview Park, OH

We were very satisfied with the product that we ordered as well as the promptness of the delivery. We had tried ordering from another company but did not receive the gift until the baby almost made it to college! Suffice to say we will definitely be using Simply Unique Baby Gifts again.
Jane S. - San Antonio, TX

This was my third order from your store and I am extremely pleased. Orders are received as indicated and recipients are appreciative of the personalized gifts. Thank you!
Mary K. - Philadelphia,PA

Outstanding service!!! I made an oops with ordering this and the staff went up and beyond to correct immediately!!! It was just as described and a hit at our daughterís baby shower! Thanks!
Monica A. - Carlyle, IL

I live overseas and needed to send a gift to family in San Diego. I did have my concerns that the product wouldn't be like what the description specified. Well it wasn't, it was so much better. The gift receivers were blown away by the way it arrived, the packaging, and the gift of course. I was thrilled that the gift was such a hit. Thank you for helping me put a huge smile on newborn parentís faces!
Shira H. - Sinai,Israel

Thank you!!! Can't wait to see itÖ you've been great!!!
Kelly F. - Brick, NJ

Thank you so much for doing this for me!!!! I really appreciate that. You have a great website and I would definitely recommend it to all my friends. Have a great weekend!
Shiri L. - Los Angeles, CA

Amy, Thank you again for the NY MLB training starter set. My husband (John) and son (Jonathan) are diehard Yankee fans and our grandson is close behind. Hope to do business with you again in the future.
Darleen L. - Bloomington, IN

This is absolutely great - thank you so much for your attention to and support of my order. I really can't thank you enough - you've blown me away with your professionalism and service.
Stephen S. - Dubai, UAE

This is excellent, and will make the gift all the more special. Thank you once again - I'm very grateful. Warm Wishes,
Stephen S. - Dubai, UAE

Thanks so much for your assistance with the order for my sister Ė she has received it safe and sound, and was utterly delighted. The package was beautiful and weíre all very thrilled with the order. I appreciate your special treatment of this case, thank you. Warmest Wishes,
S. Shields - Cambridge, OH

Thank you John! I'm excited for the blanket to arrive. It's adorable! I appreciate your prompt response. Have a great day.
Devon H. - Atlanta, GA

Thank you so much! It was nice speaking to you as well - so nice that I ordered another gift for a Christening. You have a great website. Will keep it bookmarked.
Lea M. - Woodruff, SC

Yes, it arrived in fine shape and looks good. Still don't know if the hand print kit is there but designer assured you it was so hoping she's correct :) thx for all your help.
Lois G. - Bloomfield CT

Appreciate your help on getting this resolved so quickly. I havenít heard any feedback yet on the gift, but Iím sure they liked it! Enjoy the weekend.
Molly G. - New York, NY

Received my order TODAY. Thank you so much for processing and sending the adorable kisses so quickly. Love them and wanted you to know! Thanks again,
Sandy B. - Schenectady, NY

Yes, please proceed with order...Thank you for all of your help!
Celeste K. New York, NY

Thank you so much for your help and prompt response to my request. Although your service has been very helpful, I hope not to bother you again (but will use your company again Ė very convenient)!
Roberta A. Grand Rapids, MI

Thank you for following up on the order. Yes, we do want two Double Chocolate Baby Towel Cakes, we have two baby showers. Please let us know if you have any other questions on the order. Thank you so much for checking, we really appreciate it!!
Heather B. - Hyannis, MA

Thank you so much. Your company's customer service has been amazing!!! Thanks again!
Tara D. - Key Largo FL

I just got it- perfect! Please order the invites. Thanks for everything!
Tina K. - Mechanicsburg, PA

By the way it shows you enjoy what you do as you were up to the challenge and your attitude was awesome. In today's world you don't find that too often most people don't want to be bothered and say "no" or "that can't be done" and you were so pleasant to work with as you handled all my changes to make this gift truly "simply unique". Thank you! ~Jill
Jill D. - Parkland, FL

I received the gift basket and it's perfect. Thank you so much for getting it to me so quickly!
Suzanne D. - New York, NY

Hi Jackie, The name is correct! Awesome customer service! Thank You,
Rachelle D. - Spring TX

Thank you so much for following up with me, and so fast :) I wasn't going to include the name of the baby but you talked me into it. The name of the baby is: ISABELLA. Any font is fine, I'm sure you will pick a good one. If you need to call me again, you can reach me on my cell: thanks again!!!
Ruth V. - Hialeah, FL

Thanks so much. I submitted my order a little while ago. Appreciate the personalized service :>)
Shelly B - Delray Beach, FL

Thank you so much for being so thorough on my order. As I indicated, I have ordered with you before and will order again. I appreciate your concern and quick response to my order. Itís nice to know that there are still companies that view Customer Service as an important part of their success.
Tracie A. - Houston, TX

I cannot thank you enough for taking the time to make these changes. You've gone above and beyond. I can assure you I will definitely visit your site again and recommend it to all my friends. Many thanks,
Ann A. - Howell, NJ

It was such a great experience getting the personalized kisses from you; most importantly, because of the care you gave in ensuring the candy would make in time with such time constraint of about two days. That said, I would recommend your business to my family and friends; and of course, I will, without a doubt, order from you again every time I have any special occasion. Best regards,
Wbensa C. - Wantagh, NY

That is CORRECT...father is a fireman! Thanks sooooooo much for asking for clarity. I believe I have found a website for gifts for my 5 grandchildren and am sharing with others! Thanks so much for GREAT customer service!
Valerie S. - Greensboro, NC

If your company and this product are as professional and kind as you and your customer service, you have referrals coming from me!!!!! Thanks for your phone call this morning!
Jan K. - Wheaton IL

Thanks very much. I appreciate your prompt assistance. Sincerely yours,
Maureen S. - Bridgewater NJ

Thank you so much for correcting that. I'll make sure to refer everyone to you guys! Thank you
Elena W. - San Diego, CA

Elon, The bouquet arrived Saturday! WOW!!! It was precious and I am VERY satisfied with the substitution. I must say I have never received this level of customer service on any of my online purchases, ..ever.
Elaine P. - Midland, GA