Returns are as simple as 1 - 2 - 3!
Your satisfaction is Guaranteed! If you are unhappy with your purchase from Simply Unique Baby Gifts you may return the item(s) for a refund or exchange within 30 days of your receipt. The item(s) must be in new condition, unused and in original packaging material.
All items returned under this policy are eligible for a refund. The full purchase price minus the original shipping fees will be credited to the same form of payment used in the original purchase. A re-stocking charge of up to 15% may also apply if item has been removed from its original packaging.
Return shipping costs are the responsibility of the customer (unless the merchandise is defective, damaged in transit, or a result of our error). Therefore customers should insure all returns for the purchase price of the product to protect you in the event of loss or damage.
All returns must have an RA (Return Authorization) number. You can request an RA number by calling Toll Free: 1-866-476-0213 or 1-410-634-1640. If any of the items you purchase from Simply Unique Baby Gifts is defective, we will be happy to provide a replacement for you. Please email us or call us for return instructions.
Please note, we are unable to accept:
- Items that have been used or laundered
- Diaper Cakes that have been disassembled
- Items that have been personalized for you
- Binsi Maternity Wear if the tags have been removed
Should you receive a product that appears to be damaged in-transit, please contact us immediately. Be sure to have your invoice, order number and shipment tracking number available. We will file a claim with the carrier and order a item replacement for you.
Special attention is needed for the large products shipped by motor freight carrier, such as large furniture or large toys. It is important for you to inspect your shipment carefully! Any damage made to the carton or product itself, must be noted on the freight bill BEFORE the driver leaves.
You can either accept the cartons as damaged or you can refuse them. If you do not note damage on the freight bill, the freight carrier may only accept partial responsibility for the merchandise. You must understand that it is your responsibility to inspect all goods before signing off on the shipment.
